FAQ
Providing clear and comprehensive answers to frequently asked questions for our customers
What Makes Lea & Leo Special?
What makes Lea & Leo special is its unique blend of style, functionality, and versatility. Unlike traditional activewear brands, Lea & Leo offers clothing that seamlessly transitions from the gym to everyday life, reflecting a modern lifestyle where performance and fashion intersect. With an emphasis on high-quality materials, innovative design, and a commitment to empowering individuals to live their best lives, Lea & Leo stands out as more than just a clothing brand; it's a symbol of inspiration, motivation, and personal growth.
How Does Lea & Leo Source It's Products & Fabrics?
Lea & Leo sources its products and materials through a meticulous process focused on quality, sustainability, and ethical practices. We partner with trusted manufacturers and suppliers who share our commitment to excellence and integrity. Our team conducts thorough research to ensure that the materials we use meet our standards for durability, performance, and environmental responsibility. Additionally, we prioritize transparency and traceability throughout our supply chain, striving to support fair labor practices and minimize our environmental impact. By sourcing responsibly and ethically, Lea & Leo ensures that our products not only meet but exceed the expectations of our customers while contributing to a more sustainable future.
Does Lea & Leo ship outside of the United States?
Lea & Leo is available in the U.S only today, however we are quickly expanding into more countries.
Do you have A Return Policy?
Returns and Refunds for Apparel products
At Lea & Leo, we strive for your complete satisfaction with every purchase. If you are not satisfied with your order, you may return the product within 14 days for a full refund, provided it is in its original condition and packaging.
Please note:
- Refunds and replacements are only available for items deemed defective. To qualify for a refund or replacement due to a defect, you must report the issue within 14 days of receiving the item and provide supporting evidence (e.g., photos, videos).
- Products not deemed defective, or items returned outside their original condition and packaging, will not qualify for refunds or replacements.
Return & Refund Policy for Health & Beauty Products
REFUNDS & REPLACEMENTS
Any claims for misprinted/damaged/defective items must be submitted within 30 days of receiving the product:
- For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.
- Claims deemed an error on our part are covered at our expense and are either replaced or fully refunded.
Whats Lea & Leo For Postage Relief Social Cause?
Lea & Leo acknowledges the immense pressure that delivery workers are under and will be donating 2 percent of our gross sales to Postage Relief, a social cause aimed at supporting the physical and mental health concerns of postage workers.
Return Policy for Health & Beauty Products
REFUNDS & REPLACEMENTS
Any claims for misprinted/damaged/defective items must be submitted within 30 days of receiving the product:
- For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.
- Claims deemed an error on our part are covered at our expense and are either replaced or fully refunded.